Relaxing property, has very helpful and helpful staff at check-out. Well heated, neat room with a private bathroom and a shower, hairdryers, and terry cloth bathrobes. Nice views on the sunset and clean facilities.

Well-equipped room, silent with large bathrooms. Very friendly staff, favourable location right next to the church. Again, walking distance to Roman baths.

Nicely appointed trendy boutique property with helpful staff at check-out. Outstanding food for excellent breakfast with natural coffee.

The hotel was fairly clean with good location directly opposite a church and luxurious rooms. Location: the property was short walk to restaurants as well as bus station. Plus, Momina Banya was not too far away from the hotel.

The hotel was so close to the beautiful, historic Hissarya as well as the bus station thanks to its marvellous and unbeatable location. Plus it was max 10 mins walk to the lake.

The staff were not very friendly, didn't expect that coming.

Brilliant and absolutely great place, I enjoyed really kind personnel.

The food was delicious with a great selection of choice...

Clean rooms, friendly staff, great location for shopping and sightseeing, good breakfast options, excellent massages and jacuzzi facilities.

Hotel staff is good enough but breakfast is very-very poor.

The hotel is of a very high standard and beautifully designed. We really loved the spa facilities which are included in the room price which not all hotels are in Bulgaria. The staff were excellent and made you feel welcome and valued. Would definitely come back. The Swedish massage is one of the best I have had...Highly recommended. Thank you xxx

This hotel is located in a prime spot right in the center of the town, close to everything. The beautiful nearby church is a great sight to see. The staff is helpful and the rooms are clean and comfortable. The breakfast offers a great variety of food. The pool and spa facilities are a great way to relax after a day of exploring the city.

Some guests have mentioned that the internet can be slow during peak hours.

Very helpful staff --provided maps, tourist information, and other assistance. Good selection of tasty food at breakfast. Great view from our room of the main church in town.

Noisy party in the restaurant blasted music until 01:00. Not for those who enjoy peaceful solitude.

Excellent facilities ,pool,steam room,sauna etc,very high standard of cleanliness,good location for town centre/roman wall/resturants

limited parking,lack of english speaking staff,breakfast a bit chaotic

A truly rejuvenating experience! We soaked in the warm indoor pool with healing mineral water, easing our bone and joint problems. The delicious breakfast and varied lunch and dinner options satisfied our taste buds. The attentive staff quickly provided the missing toilet paper and robes. I highly recommend this hotel for a relaxing getaway.

Good value for money. Small, cozy hotel. Nice decorated. Clean. Nice restaurant, decent breakfast.

The staff speaks English poorly. The stench of cigarettes in the room. Not easy to reach the place with gps (they put wrong coordinates on the site), almost impossible to reach the place with exact address.

Nice location, fancy furniture, good brackefast

Unfortunatelly there were not enough towels in the spa, we had to ask the reception to bring us towels, only one per person, and-the towels had big holes, were too often washed or too old for a **** hotel. The same problem about bath gowns and sheets...The children of the hotel boss were screaming, springing and swimming in the spa pool, no place for hotel guests.